Honesty, enthusiasm, and integrity are the building blocks of ProAudio. Our founder, Mike Jay, has been in the industry since 1978, starting off as the service manager at Thoroughbred Music. Over the years, we’ve used our passion for electronics to deliver quality, reputable service.
We hope you will visit us soon.
Frequently Asked Questions
Do you work on…?
We are able to repair many different types of equipment. Please see our service page for more information.
How much will it cost?
The cost of a repair will vary depending on the type of unit and the faults we discover during our evaluation. A $60 deposit is required up front for all incoming repairs. The deposit is used to evaluate your unit(s) and generate a repair estimate. It is also applied towards the final cost of the repair.
What is your turnaround time?
We are currently averaging around 3 weeks, which allows for parts to be ordered if needed. We will usually be able to get back to you with an estimate within a week or two of the unit arriving here. A $30 rush service is available if you need your unit back sooner for a gig or performance.
Do you sell parts?
We do not sell parts outside of a repair. We do, however, sometimes carry products for sale at the front counter (e.g. DeoxIT spray solvents).
Do you buy/sell equipment?
We do not buy equipment, however we do have consignment services available. Please see our consignment page for more information.
What are your hours?
Monday – Friday: 9:00 am – 5:00 pm
Saturday: 9:00 am – 12:00 pm
Has my consignment item sold?
We will contact you if your item has sold, or if we receive any offers. If you would like to change your price or take the item back, please contact us with your name and the make/model of your equipment.
I lost my Full Annual Service documents. How can I reprint them?
Please contact us with the make/model and serial number of the unit, as well as your preferred shipping address, and we will send you new copies.
If you have any questions, please contact us.